Privacy Policy
Last updated: August 13, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information:
- Name and contact information (email address)
- Birth details (date, time, and place of birth)
- Account credentials and profile information
- Payment information (processed securely through Razorpay)
Usage Information:
- Chat messages and consultation history
- Service usage patterns and preferences
- Device information and IP address
- Log data and technical information
2. How We Use Your Information
We use the information we collect to:
- Provide personalized astrological consultations and insights
- Calculate accurate birth charts and planetary positions
- Process payments and manage your account
- Improve our services and develop new features
- Communicate with you about your account and our services
- Ensure the security and integrity of our platform
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, user information may be transferred
- Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure payment processing through Razorpay
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure server infrastructure and monitoring
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Objection: Object to processing of your personal information
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform integrates with third-party services including:
- Google Authentication: For secure login (subject to Google's Privacy Policy)
- Razorpay: For payment processing (subject to Razorpay's Privacy Policy)
- OpenAI: For AI-powered consultations (subject to OpenAI's Privacy Policy)
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@bhrigugpt.com
Support: support@bhrigugpt.com